Thank you for Shopping with Caseworks. Shipping: We have different couriers available. ● J&T Express ● Shopee Express ✅ All with COD Nationwide (Depending on the area of destination) ✅ Applicable free shipping vouchers are accepted Please read the ff guidelines before purchasing from our shop to avoid having problems during transaction. 1. All items are on hand — we import them directly from China. LOWEST PRICE GUARANTEED. 2. For shipping, we use bubblewraps and corrugated boxes to avoid damages during transit. Damaged orders can be refunded. Just send us a proof of the broken product and we’ll take care of it. Please take note that all items are checked first before shipout. Meaning, if you received a damaged item, it was mishandled by the courier, not us. Please leave feedbacks accordingly 🙏🏻 3. All customers using foul words will not be entertained. Please always transact professionally if you want to be treated properly. 4. If a certain variation of item is unavailable, we normally give customers the closest color/design available if we didn’t get a reply on time or we send a freebie instead and refund the lacking item once recipient received it. (please always consider that this may happen) 5. Customers rating are very important to us that’s why we try to give the lowest price and best customer experience possible. All of those who do not know how to appreciate and feedback destroyers will be blocked from our page so you can never buy from us again. 6. We have a quality checker who will send a picture of your product a day before ship out for you to be able to check it first before it reaches the courier. 7. Please be informed that you must always order the right item. If you wish to get an iPhone 6 case (for example), then choose iPhone 6. Do not choose another variation just because you can’t click or find the item then send us a chat that your order is different. Our packagers do not check your chat nor your remarks because we can only see whatever you put in your cart during packaging. If you made a mistake, let us know so we can cancel your order and ask you to reorder again.