! READ BEFORE PURCHASING ! - Please note that paint splatter varies per mug, please do not order if sensitive to minor differences in design - There may be little smudges on the inner/outer area of the mug, this is due to the manufacturing process therefore we do not have control over this. Rest assured that each mug is still of high quality and will not affect the overall functionality of the mug. - White (black speckle) mug finish : matte - Beige ( brown speckle) mug finish : glossy Please make sure to film an unboxing video when opening your package in case of any damage. Please also make sure to check the item's condition before clicking "order received". Refunds will NOT be issued when customer clicks the order received button or when there is no unboxing video. Thank you! [ OTHER IMPORTANT NOTES ]: - upon receiving your parcel, please make sure to take an unboxing video for documentation purposes in case items will be damaged. NO UNBOXING VIDEO = NO REFUND - All items are on-hand and ready to ship unless stated otherwise - Orders will be arranged for pick - up 1-2 days after an order has been placed. - You can always send us a message for any problems / questions encountered. - Please message us and let us know your issue before leaving a rating so that we would be able to resolve it.