Online shopping is now an indispensable part of our daily lives, and we owe it to ourselves to develop a better understanding of online shopping platforms and services. Our hard-earned money is at stake, after all! However, navigating e-commerce platforms and services can get overwhelming. It’s essential that you get to experience safe online shopping at all times!
You can do just that by being a smart shopper with the help of Shopee Cares PH. Shopee Cares PH is Shopee Philippines’ dedicated customer service platform! To guide you on your journey to becoming a smarter shopper, here are some tips from Shopee Cares PH regarding common issues online shoppers deal with – in areas such as logistics, safety, and authenticity. Read on to find out how you can be a smart shopper!
Before you click add to cart, remember to always double or even triple-check if the item or seller has good reviews and ratings. Trust your gut and keep reading if you feel like the reviews are too good to be true. You do not want to waste your hard-earned money on faulty products or shady sellers. For guaranteed safe and hassle-free shopping, patronize Shopee Mall official stores where products are 100% authentic, with a 7-day free return and free shipping (with a minimum spend).
Stay alert and protect yourself from potential scams! Report messages that request personal information such as your Facebook page and email address, or ones that redirect you to another website to complete the purchase. Staying in-app keeps you protected from any fraudulent transactions.
Excited to open that much-awaited package? Before you enjoy your purchase, remember to properly discard the shipping label, which contains your personal information. Erase any sensitive info with a permanent marker, or, even better, shred it. Otherwise, your details could end up in the wrong hands.
Before you pay for that COD order, double check if your order’s tracking number matches the one on the parcel. Do not accept or pay for the order if the numbers don’t match. If you live with family members or roommates, make it a habit to inform them of any pending deliveries as well.
You can also give ShopeePay a try! Instead of choosing COD as your mode of payment, ShopeePay is a great alternative. All you have to do is top up your ShopeePay wallet and select it as your payment method upon checking out! Plus, you can enjoy exclusive ShopeePay vouchers too!
Got questions about vouchers? Looking for a certain item you just cannot place? Or maybe need help in tracking your order? For seamless customer service, head on over to Shopee Cares PH to voice your concerns.
With Shopee Cares PH’s mission, “You Shop, We Help,” you can enjoy a smooth and easy shopping experience. Just message Shopee Cares PH for timely and effective guidance from the customer service engagement team. Make sure to also follow Shopee Cares PH on Facebook and Twitter for more useful and easy-to-follow tips on navigating Shopee’s features and services. Join the community for more helpful tips from fellow shoppers as well!
On Shopee Philippines, we value safe online shopping! With all the tips listed above, you’ve got all you need to become a smart shopper! Make your shopping experience even better by playing and winning Shopee Prizes. If you’re a new user, here’s how you can Get Started on Shopee in the New User Zone and relish in all the perks of joining Shopee!
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