Outer case or box is for protection of goods. Scratches, dents and discoloration on the box can't be the reason for return or exchange. Kindly ask for photos first for assurance. PRODUCT SPECIFICATION Model: VICTON - Official Lightstick Power: AAA x 3ea (Battery not included) KC Certification: R-REM-BTr-VT2018 Made in Korea PACKAGE INCLUSION - Out box - Light Stick - Manual - Strap FEATURES Light mode changes in order. (Power On [press briefly]> Stay> Strove> Dimming> Fading> Power Off [press and hold]) WARNING 1. If battery suddenly becomes hot, remove the battery and contact customer service immediately. 2. It is recommend to use a new battery for each performance. 3. If you do not use the official AAA BAttery, the product may be damaged. 4. Please use genuine AAA battery !!! PLEASE READ !!! > All items are on hand, sealed and direct import from Korea. > Albums are counted in HANTEO CHART. > Order cannot be cancelled once they are processed > If any of your purchases include a pre-order item, it will be processed once the pre-order item arrives. LIMITS OF LIABILITY •We do our best to carefully pack and ship the items on time. Once items are with the courier, the delivery period and process is no longer in our control. •Courier’s mishandling of packages during delivery are beyond our responsibility and control, however, kindly message us for your concerns so we may assist you in such circumstances.