📌The delivery time will depends on the selected courier and your location. We do not have the estimated time for delivery. You may visit the courier website to track your parcel or call the courier hotline to follow up.

🚚 Sellers are only responsible for shipping out your item and hand it over to the courier. The couriers who deliver your order are riders from Shopee or partner of Shopee, these people are not under seller's control. Sellers are not responsible for any delays in delivery. For any complaints and suggestions regarding deliveries, please chat the Shopee customer service agent directly.

3. Do you check the product prior shipping?

📌We ensure to quality check all the product and secure the packaging prior shipping. We regret to say almost all of the damaged item are caused by the mishandling of the courier.

4. What if I received a damaged item?

📌We highly recommend to test the product immediately after receiving and let us know immediately if any issue found. We will coordinate with Shopee regarding the issue.

🚨However, as an important note, we do not accept return once buyer has confirmed "ORDER RECEIVED", any issue found after confirmation should be communicated directly to the brand manufacturer.

5. Is the product covered by warranty?

📌Yes, MOST (not all) of our product are covered by local manufacturer warranty. You may visit the brand website to check for the nearest service center or contact our customer service team to know more.

👫Still got other questions? Feel free to contact our friendly customer service team for other inquiry. We are more than happy to assist you!

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