Keep a copy of receipt and warranty card - fill out the info and send a copy to CMP (dolcegusto.service@gmail.com)
If the machine is not working, inform the seller immediately through chat
Return the item within the limited warranty period of 7 days to the seller to avail the replacement
Make sure the item to be returned is in good condition like packaging and spare parts, and a copy of proof of purchase must be included
Damaged due to mishandling and broken or missing spare parts will be charged to the customer
Basic trouble shooting (possible air-lock): Before starting the machine, kindly try filling the water tank up to the max line then loosen the spring at the bottom of the tank by pressing it up and see if the water flows. Please remember to use ambient or cold water and NEVER hot water. Also please make sure that your tank is leveled in the machine. This is to assure the water will flow well inside.
• Ultra-compact coffee machine
• Dimensions: Width 12.1 x Height 27.3 x Depth 27.6cm
• LED Control Ring
• Compatible with NESCAFE DOLCE GUSTO capsules
• Creates professional quality coffee in less than 30 seconds
• Max 15 bars pressure for a thick velvety crema
• Enjoy a variety of premium coffee creations
• Automatically stops at the right moment to get you the perfect beverage
• Extra-large Cup function: prepare coffees from short to XL (300 ml)
• Hermetically sealed capsules to preserve the fresh taste and aroma
• Eco-mode function - Auto shut-off after 1 minute
• Descale warning feature
• Removable drip tray
• 7 days warranty period
• Capacity of water tank: 0.8 L
• Machine Wattage: 1340-1600 W
• Voltage: 220-240 V
• Temperature Selection
• Adjustable Intensity: Espresso Boost Functions
Introducing the new NESCAFÉ DOLCE GUSTO Genio S Machine Range. It has a modern futuristic shape with a seamless compact design. It is the smallest machine in our range (Width 12.1 x Height 27.3 x Depth 27.6cm) and will surely fit your countertop space.
Just slide in your chosen NESCAFÉ DOLCE GUSTO capsule, customize your beverage by turning the control ring and press play: your coffee machine will automatically stop at the right moment to get you the perfect beverage.
Create professional quality coffee at home in less than 30 seconds with a thick velvety crema thanks to its max 15 bars high-performance pump perfectly extracting the delicate flavor and premium aromas of each coffee capsule.
You have the freedom to go big. The XL option allows you to make a bigger drink for when you’re on the go.
With our hermetically sealed capsules, which preserve the fresh taste, you’ll enjoy rich aromatic cups every time.
Enjoy a variety of premium coffee creations. From a choice of frothy Latte Macchiatos, delicious Cappuccinos, smooth Americanos to hot chocolate and more.
Whilst this machine has an A+ rating in energy consumption, if you forget to switch your machine off before leaving, it will automatically turn off after 1 minute of inactivity thanks to its eco mode feature.
Customize your drink by adjusting the level of intensity so you can adapt your coffee to your taste and enjoy an intense espresso option thanks to its espresso boost technology.
From warm to very hot, you can customize the temperature right to your personal preference and coffee occasion thanks to three different temperature settings easily accessible at the touch of a button.
Enjoy peace of mind with our 7 days warranty period.