Please note that the manufacturer, Injoy, uses minimum amount of preservatives across all their products. Shelf life of powdered drinks and other products are mostly 6 months. HOW TO PREPARE: Add 1 part powder in 3 parts cold water. Whip at full speed using hand held mixer until fully aerated. Pour over favorite inJoy Milk Tea drink. Toppings for milktea We have no control over the courier and the orders once the item has been picked up from us. For delayed deliveries, buyer can contact the chosen courier’s customer service/ support hotline. Please feel free to message us if you have any concerns and we will get back to you shortly. Thank you and God bless