Reminder that estimated normal shipping time is 2-5 days for luzon area and 1-2 weeks for Visayas and Mindanao area. And Please Contact Shopee customer service to track your parcel because shipping courriers are separate companies from us. Product refunds are only valid when the probaduct is proven defective thru shipping back to us, or a video on a defect of the product. Opening Hours: 8:30am to 6:30pm We import our own products, please contact us for starting business that need a main provider. Thank you :)