SIHOO M57 FEATURES High-back Ergonomic Chair High-quality whole mesh upholstery 2D Height & angle adjustable headrest 3D functional and chrome Q235 + PA armrest PP+ fiber with height and depth adjustable lumbar support Multi-functional mechanism with 3 Recline-lock positions Polished aluminum base 350mm TUV-3 chrome gas lift D100 PU castor Rated Weight Capacity: 150 kg Color: Black-black | Grey-black | Grey-white 2-YEAR WARRANTY *Disclaimer: Product color may slightly vary due to the photographic lighting sources *PLEASE READ BEFORE YOU PURCHASE* 1. LOGISTICS | SHIPPING TIME: Please note that TWU is NOT handling nor responsible for assigning the courier and DOES NOT have access/control over the delivery timeframe therefore, we are NOT liable for any delays. However, what we can assure you is that we will INSPECT, PACK, AND HANDOVER your order/s to the logistics team as soon as possible. 2. ASSEMBLY FILES & WARRANTY POLICY Once your order/s have been shipped out, TWU Team will send you instructions on how to claim the assembly files and warranty policy. Please ensure to check your inbox. In the event that our team is not able to share with you instructions, you may shoot us a private message on TWU F B p a g e, or e ma i l. (kindly include a photo of your waybill when sending us a message) Kindly note that the assembly files and warranty policy are too big to be sent via the app’s chat box, hence, we ask our clients to get in touch with us via F B or thru our e m a I l.