Brand New. Box and paint imperfections are beyond our control. We will not accept replacement or exchange in this case. We accept no liability and responsibility for any damages, delays, or lost shipments as these are beyond our control. Please take note of the following guidelines before ordering. 1. PRE-ORDER and IN STOCK items must be ordered/purchased separately*** 2. Multiple items on a single waybill for IN STOCK items ARE allowed. 3. Multiple items on a single waybill for PRE-ORDER items ARE NOT allowed. 4. PRE-ORDER ETA (Estimated Time of Arrival) is indicated in the product description. 5. We will no longer allow rescheduling shipments. *** WE DO NOT SHIP ON SUNDAYS. *** PRE-ORDER INFORMATION AND POLICIES. The Estimated Time of Arrival (ETA) is indicated in the product description. Please keep in mind that the shipping date provided on your pre-order order is only a buffer to give us sufficient time to wait for our inventory to arrive. Also, depending on the actual shipment/release date from our supplier, the ETA may be early or late. Canceling a pre-order is a violation of our terms and our shop policy. Customers that violate our policies are prohibited from using our services. Thank you for being a responsible customer.